Help with Isori
Support
Email support@isori.space. During the small alpha, the target is a reply within two business days.
Before contacting support
- Include the Isori version shown at the bottom of the page (v939844d), the action you attempted, and any stable error code.
- Do not send passwords, API keys, authentication links, full imported text, audio recordings, or other sensitive study content.
- Use Data Management in the app to export a backup before destructive troubleshooting.
Export and deletion
to export local study data. Signed-in users can permanently delete their cloud account from Account & billing. Deleting an account is different from clearing this device.
Copyright reports
Send copyright notices to support@isori.space with the protected work, the material and enough information to locate it, your contact details, the required good-faith and accuracy/authority statements, and a physical or electronic signature. Isori may remove material, notify the affected account holder, process a valid counter-notice, and terminate repeat infringers in appropriate circumstances.
Not emergency or live support
This mailbox is not continuously monitored and cannot provide emergency, crisis, legal, medical, or live-response assistance. Contact the appropriate local service for urgent needs. Security and privacy reports should use the same mailbox with a clear subject line.